Assistant Food & Beverage Director

Department:
Food and Beverage
Location:
1505 Lomas Santa Fe Drive
Solana Beach, CA 92075
Golf Course:
Lomas Santa Fe Country Club
Salary Range:

DOE

Status:
Full-time/Part-time
Relocation avaliable:

Job summary:

Assists in management of food and beverage services by overseeing all aspects of multi-unit food service, dining and catering operations.

Essential Duties and Responsibilities:

  • Utilize “ACE Service Absolutes” by acknowledging, greeting and thanking all members and guests.
  • Assist Food and Beverage Director with the management of all food and beverage outlets including, but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are met
  • Supervise all food and beverage staff by recruiting candidates, recommending for hire, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed, in accordance with AGC policies and applicable laws; providing hands on assistance to co-workers at all times
  • Assist in cost control of all food and beverage outlets by managing inventory, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management
  • Assist in maximizing revenue in food and beverage outlets by identifying and targeting sales opportunities through marketing including promotions and special events
  • Maintain customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
  • Protect the organization, the members and the guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies
  • Abide by and ensure proper execution of all AGC Standard Operating Procedures

Additional Responsibilities:

  • May be required to fill in as bartender, server, host, etc. as needed
  • Remain aware of all course events, large parties and reservations that may affect the food and beverage operation
  • Maintain knowledge of local competition and industry trends
  • Implement and support all AGC initiatives and programs as requested by management

Minimum Qualifications and Skill Requirements:

  • Four year college degree or equivalent experience required
  • 2 years of progressive responsibility in food and beverage industry required
  • 1-2 years experience of personnel management, preferably in golf/hospitality/service industry required
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required
  • Knowledge of proper food preparation, storage and sanitation requirements
  • Serve Safe certification preferred
  • Proficient in computer software including Microsoft Word and Excel
  • Solid time management, organization and prioritization skills
  • Proven ability to effectively build and foster a team environment
  • Ability to make decisions in a fast paced environment
  • Valid driver’s license required

Job benefits:

  • Paid Vacation and Holidays
  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
  • Golf and Tennis Privileges
  • 401(k) Savings Plan