Provide customer service when checking members or guest in, utilizing the Point of Sale system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system.

Provide assistance to GM in all facets of daily operation, acting as manager on duty in the absence of the General Manager

Maintain and expand membership and/or customer base by assisting in the prompt handling member and guest concerns and issues; foster open communication with members and guests by remaining highly visible.

Generate revenue by providing assistance to General Manager in: managing the reservation system and procedures in accordance with AGC standards and guidelines; reviewing daily utilization levels and tee sheet to verify conformity with standards and identify price integrity and demand opportunity; expand sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies

Assist GM in budget and expense management by: utilizing labor scheduling tools to follow demand patterns; reviewing A/P, A/R and general ledger and making daily, weekly or monthly financial reports as requested; monitor inventory levels for merchandise, food and beverage.

Assist GM in managing staff by conducting staff meetings; acting as a role model for all employees by demonstrating behavior and work ethic expected of all AGC employees; ensuring standards by implementing all human resource policies and procedures.

Manage facilities by working closely with Superintendent, F&B Director and all other department heads.