Banquet Captain

Department:
Food and Beverage
Location:
3101 Carson Street
Lakewood, CA 90712
Golf Course:
Lakewood Country Club
Salary Range:

based on experience

Status:
Full-time/Part-time
Relocation avaliable:
No

Job summary:

Lakewood Country Club in Lakewood Californiona is looking for an experienced Banquet Captain to assist in the executing of banquet events by overseeing all aspects of banquet preparation and service.
We are seeking candidates who possess a stable work history, a team player spirit, and an exceptional customer service attitude. In return we offer a competitive salary, solid benefits (including golf privileges and discounts on merchandise), a dynamic and fun environment and an opportunity to grow with the industry leader.
 
Apply online or come into the club to fill out an application.The club is located at 3101 Carson Street Lakewood, CA 90712 

Essential Duties and Responsibilities:

 

  • Execute banquet and tournament events according to Banquet Event Order and Director of Catering’s specifications by overseeing service staff preparation; confirming that all service staff are in proper uniform, presenting a clean and professional image; creating duty assignments and communicating floor plans; ensuring room preparation (setup of tables, chairs, linens, table settings, glassware, etc.) including clean and stocked bathrooms throughout the event; communicating with kitchen staff regarding catering contract information, menus and food preparation

  • Ensure satisfaction by communicating with the host throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event

  • Manage revenue by tracking any additional charges incurred at the event, collecting balances due and a signed copy of the final bill

  • Meet administrative requirements by completing a banquet function report at the conclusion of the event to submit to supervisor; generating inquiry sheets and other materials as instructed by the F&B Director/Manager

  • Protect the organization, the members and the guests by adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.

  • Maintain smooth operation of banquet facility by ensuring that all work areas kept clean and safe

  • Abide by and ensure proper execution of all AGC Standard Operating Procedures

 

Additional Responsibilities:

 

  • Improve execution of future events by soliciting feedback from banquet staff

  • Implement and support all AGC initiatives and programs as requested by management

 

Minimum Qualifications and Skill Requirements:

 

  • High school diploma required (Specialty/Technical Training preferred) and 2-3 years experience in the service industry, preferably in a catering/banquet environment, or equivalent combination of education and experience

  • Experience in a fast-paced, food service environment required

  • Ability to communicate effectively with members, guests, co-workers and management

  • Strong customer service skills and the ability to resolve customer issues or complaints

  • Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law

  • Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently

  • Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology

  • Ability to operate the following: coffee machine, toaster, oven, grill, hot box, soda dispenser, ice maker, blender, dish washer, ice cream dispenser, CO2 tanks, beer taps, and related equipment

  • Basic math skills

 

Job benefits:

  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Golf and Tennis Privileges