Banquet Captain

Department:
Food and Beverage
Location:
5705 Brookstone Drive
Acworth, GA 30101
Golf Course:
Brookstone Golf and Country Club
Salary Range:

$13.00 per hour

Status:
Full-time
Relocation avaliable:
No

Job summary:

Executes banquet and tournament events by overseeing all aspects of banquet preparation and service.

Essential Duties and Responsibilities:

Greet and thank all members and guests

    Execute banquet and tournament events according to Banquet Event Order and Director of Catering’s specifications by overseeing service staff preparation; confirming that all service staff are in proper uniform, presenting a clean and professional image; creating duty assignments and communicating floor plans; ensuring room preparation including clean and stocked bathrooms throughout the event; communicating with kitchen staff regarding catering contract information, menus and food preparation

  • Ensure satisfaction by communicating with the host throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed; and following up with host at the conclusion of event

  • Manage revenue by tracking any additional charges incurred at the event, collecting balances due and a signed copy of the final bill

  • Meet administrative requirements by completing a banquet function report at the conclusion of the event to submit to supervisor; generating inquiry sheets and other materials as instructed by the F&B Director/Manager

  • Protect the organization, the members and the guests by adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.

  • Maintain smooth operation of banquet facility by ensuring that all work areas kept clean and safe

 

Minimum Qualifications and Skill Requirements:

 

  • High school diploma required (Specialty/Technical Training preferred) and 2-3 years experience in the service industry, preferably in a catering/banquet environment, or equivalent combination of education and experience

  • Experience in a fast-paced, food service environment required

  • Ability to communicate effectively with members, guests, co-workers and management

  • Strong customer service skills and the ability to resolve customer issues or complaints

  • Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law

  • Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently

  • Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology

  • Ability to operate the following: coffee machine, toaster, oven, grill, hot box, soda dispenser, ice maker, blender, dish washer, ice cream dispenser, CO2 tanks, beer taps, and related equipment

  • Basic math skills

 

Job benefits:

  • Paid Vacation and Holidays
  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
  • Golf and Tennis Privileges
  • 401(k) Savings Plan