Banquet Manager

Department:
Food and Beverage
Location:
1133 Rosemont Avenue
Pasadena, CA 91103
Golf Course:
Brookside Golf Club
Salary Range:

Based on Experience

Status:
Full-time
Relocation avaliable:
No

Job summary:

Manages banquet and tournament events by overseeing all aspects of banquet operations

Essential Duties and Responsibilities:

  • Execute banquet and tournament events according to Banquet Event Order and Director of Catering’s specifications by overseeing banquet staff preparation; confirming that all banquet staff are in proper uniform, presenting a clean and professional image; creating duty assignments and communicating floor plans; ensuring room preparation including clean and stocked bathrooms throughout the event; communicating with kitchen staff regarding catering contract information, menus and food preparation
  • Responsible for recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed for all banquet staff and banquet captains
  • Control costs by assisting management in: purchasing of food, beverage, supplies and equipment as needed for catered events; maintaining effective profit and loss controls; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws
  • Ensure successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly BEO meetings with the Catering Director, Executive Chef/Chef, F&B Director/Manager and Banquet Captain (s)
  • Ensure satisfaction by communicating with the host throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed and following up with host at the conclusion of event
  • Manage revenue by tracking any additional charges incurred at the event, collecting balances due and a signed copy of the final bill
  • Meet administrative requirements by ensuring that a completed a banquet function report is submitted at the conclusion of every event; generating inquiry sheets and other materials as instructed by the F&B Director/Manager
  • Protect the organization, the members and the guests by adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
  • Maintain smooth operation of banquet facility by ensuring that all work areas kept clean and safe

 

Additional Responsibilities:

 

 

Minimum Qualifications and Skill Requirements:

 
Four year college degree or equivalent experience required
2 years of progressive responsibility in food and beverage industry required
1-2 years experience of personnel management, preferably in golf/hospitality/service industry required
Experience in resolving customer issues/complaints as well as overall excellent customer service required
Knowledge of proper food preparation, storage and sanitation requirements
Serve Safe certification preferred
Proficient in computer software including Microsoft Word and Excel
Solid time management, organization and prioritization skills
Proven ability to effectively build and foster a team environment
Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
Basic math skills
 

Job benefits:

  • Paid Vacation and Holidays
  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
  • Golf and Tennis Privileges
  • 401(k) Savings Plan