Banquet Manager

Department:
Food and Beverage
Location:
1000 Lebanon Road
The Colony, TX 75056
Golf Course:
The Tribute at The Colony
Salary Range:

Based on Experience

Status:
Full-time/Part-time
Relocation avaliable:
No

Job summary:

Manages banquet and tournament events by overseeing all aspects of banquet operations and service

Essential Duties and Responsibilities:

 

  • Execute banquet and tournament events according to Banquet Event Order and Director of Catering’s specifications by overseeing banquet staff preparation; confirming that all banquet staff are in proper uniform, presenting a clean and professional image; creating duty assignments and communicating floor plans; ensuring room preparation including clean and stocked bathrooms throughout the event; communicating with kitchen staff regarding catering contract information, menus and food preparation
  • Responsible for recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed for all banquet staff and banquet captains
  • Control costs by assisting management in: purchasing of food, beverage, supplies and equipment as needed for catered events; maintaining effective profit and loss controls; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws
  • Ensure successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly BEO meetings with the Catering Director, Executive Chef/Chef, F&B Director/Manager and Banquet Captain (s)
  • Ensure satisfaction by communicating with the host throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
  • Manage revenue by tracking any additional charges incurred at the event, collecting balances due and a signed copy of the final bill
  • Meet administrative requirements by ensuring that a completed a banquet function report is submitted at the conclusion of every event; generating inquiry sheets and other materials as instructed by the F&B Director/Manager
  • Protect the organization, the members and the guests by adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
  • Maintain smooth operation of banquet facility by ensuring that all work areas kept clean and safe

Minimum Qualifications and Skill Requirements:

 

  • Candidates may not be hired into this position without prior Corporate Office Approval.

  • Four year college degree or equivalent experience required

  • 2 years of progressive responsibility in food and beverage industry required

  • 1-2 years experience of personnel management, preferably in golf/hospitality/service industry required

  • Experience in resolving customer issues/complaints as well as overall excellent customer service required

  • Knowledge of proper food preparation, storage and sanitation requirements

  • Serve Safe certification preferred

  • Proficient in computer software including Microsoft Word and Excel

  • Solid time management, organization and prioritization skills

  • Proven ability to effectively build and foster a team environment

  • Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law

  • Basic math skills

 

Job benefits: