Essential Duties and Responsibilities include the following. Other duties may be assigned by management.
Under the direction of management, increase catering revenue by executing outbound sales call requirements (15 outbound Cold Call contacts per week and 10 Follow-Up phone calls per week and 1 networking event per month) to drive awareness, creating and implementing lead generation strategies; identifying and pursuing target markets by monitoring club and
community demographics; utilizing contact database daily to build and maintain prospects, track leads and accurately report all sales metrics; networking with members, guests and the community to maximize leads and referrals; maintaining relationships with previous event hosts and members (if applicable); synergize with fellow sales team members and maximize customer potential
Manage event administrative requirements and logistics by developing and adhering to Sage contracts/confirmation agreements; communicating requirements in advance to appropriate departments or outside vendors and following up to ensure that corporate standards of quality and service are met; maintaining a close working relationship with event host; meeting and greeting organizer at event (if applicable); following up with event hosts to ensure satisfaction and maximize referrals
Maintain communication with management by participating in the Weekly Sales Meeting and providing weekly and monthly status reports including PACE, Activity Reports, Task List, Pipeline and others as requested by management through Sage
Execute the club-specific marketing plan approved by Corporate Marketing Department
Report progress of catering sales to the Director of Catering or General Manager as applicable
Coach, train, and schedule banquet staff
Answering incoming phone calls, retrieving messages, greeting customers
Maintaining daily follow-ups
Executing administrative duties including but not limited to: correspondence, contract generation, filing, administrative and clerical support to sales staff, and other duties as requested by management.