Food & Beverage Director

Department:
Food and Beverage
Location:
6501 Palm Avenue
Huntington Beach, CA 92648
Golf Course:
SeaCliff Country Club
Salary Range:

Based on Experience

Status:
Full-time
Relocation avaliable:
No

Job summary:

American Golf Corporation has an exceptional opportunity for you to join the leader in golf course management.  American Golf manages over 90 golf courses, employs more than 7,000 co-workers, and is the industry leader in growth and operations.  We are currently seeking a Food and Beverage Director for Sea Cliff Country Club in Huntington Beach, CA to ensure excellence of food and beverage service by overseeing all aspects or multi-unit food service, dining and catering operations.
 
 

Essential Duties and Responsibilities:

  • Provide outstanding customer service by acknowledging, greeting and thanking all members and guests.
  • Manage food and beverage outlets including but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are met
  • Manage all food and beverage staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed
  • Ensure a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing
  • Control costs of all food and beverage outlets by overseeing all purchasing of food, beverages, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management; working with the General Manager to develop an annual food and beverage plan and budget
  • Ensure successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly BEO meetings with the Catering Director, Executive Chef/Chef and F&B Service Manager and/or Banquet Captain where applicable.
  • Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events
  • Maintain customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
  • Protect the organization, the members and the guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies

 

Additional Responsibilities:

  • Primary duty is management, however the Food & Beverage Director may be required to fill in as bartender, server, host, etc. as needed
  • Maintains job results by coaching, counseling and disciplining employees; monitoring and appraising job results
  • Collaborate with General Manager in the delivery of staff and safety meetings, as well as the resolution of issues regarding product, equipment or personnel
  • Be aware of all course events, large parties and reservations that may affect the food and beverage operation
  • Maintain knowledge of local competition and industry trends

 
 

Minimum Qualifications and Skill Requirements:

  •  Four year college degree or equivalent experience required
  • 4 - 6 years of progressive responsibility in food and beverage industry required
  • 2 years experience of personnel management, preferably in golf/hospitality/service industry required
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required
  • Serve Safe certification required within 90 days of employment
  • Proficient in computer software including Microsoft Word, Excel and PowerPoint
  • Solid time management, organization and prioritization skills
  • Proven ability to effectively build and foster a team environment
  • Ability to make decisions in a fast paced environment
  • Valid driver’s license required

 

 
 

Job benefits:

  • Paid Vacation and Holidays
  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
  • Golf and Tennis Privileges
  • 401(k) Savings Plan