Food & Beverage Manager

Department:
Food and Beverage
Location:
25700 SW Petes Mountain Rd
West Linn, OR 97068
Golf Course:
Salary Range:

Based on Experience

Status:
Full-time
Relocation avaliable:
No

Job summary:

Manage service aspects of food and beverage outlets including snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities, ensuring the highest level of customer service by overseeing service staff during meal periods and events.

Essential Duties and Responsibilities:

Manage service aspects of one or more food and beverage outlets including snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by training all front-of-the-house staff in corporate standards of quality and service.
Manage dining room and event operations to ensure proper room preparation
Manage bar and event beverage consumption
 

  • Assist the F&B Director with recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed
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  • Control costs of all food and beverage outlets by assisting management in: purchasing of food, beverage, supplies and equipment; maintaining effective profit and loss controls; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws
  •  
  • Produce various reports to management and accounting department by maintaining accurate daily and weekly punch details for service staff, processing daily sales reports and other reports as requested
  •  
  • Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events
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  • Maintain customer and member satisfaction by handling inquiries
  •  
  • Maintain consistency of service by being aware of all course events, large parties and reservations that may affect food and beverage service operations

Minimum Qualifications and Skill Requirements:

  • Specialty/Technical Training required (2-year college degree preferred) and 5 years of related experience in customer service role within the hospitality industry, or equivalent combination of education and experience
  • 1-2 years experience of personnel management, preferably in golf/hospitality/service industry required
  • Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
  • Experience in resolving customer issues/complaints as well as overall excellent customer service required
  • Proficient in computer software including Microsoft Word and Excel
  • Solid time management, organization and prioritization skills
  • Proven ability to effectively build and foster a team environment
  • Ability to make decisions in a fast paced environment
  • Valid driver’s license required

Job benefits:

  • Paid Vacation and Holidays
  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
  • Golf and Tennis Privileges
  • 401(k) Savings Plan