Food & Beverage Manager
- Department:
- Food and Beverage
- Location:
- 25700 SW Petes Mountain RdWest Linn, OR 97068
- Golf Course:
- Salary Range:
Based on Experience
- Status:
- Full-time
- Relocation avaliable:
- No
Job summary:
Manage service aspects of food and beverage outlets including snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities, ensuring the highest level of customer service by overseeing service staff during meal periods and events.
Essential Duties and Responsibilities:
Manage service aspects of one or more food and beverage outlets including snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by training all front-of-the-house staff in corporate standards of quality and service.
Manage dining room and event operations to ensure proper room preparation
Manage bar and event beverage consumption
- Assist the F&B Director with recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed
- Control costs of all food and beverage outlets by assisting management in: purchasing of food, beverage, supplies and equipment; maintaining effective profit and loss controls; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws
- Produce various reports to management and accounting department by maintaining accurate daily and weekly punch details for service staff, processing daily sales reports and other reports as requested
- Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events
- Maintain customer and member satisfaction by handling inquiries
- Maintain consistency of service by being aware of all course events, large parties and reservations that may affect food and beverage service operations
Minimum Qualifications and Skill Requirements:
- Specialty/Technical Training required (2-year college degree preferred) and 5 years of related experience in customer service role within the hospitality industry, or equivalent combination of education and experience
- 1-2 years experience of personnel management, preferably in golf/hospitality/service industry required
- Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
- Experience in resolving customer issues/complaints as well as overall excellent customer service required
- Proficient in computer software including Microsoft Word and Excel
- Solid time management, organization and prioritization skills
- Proven ability to effectively build and foster a team environment
- Ability to make decisions in a fast paced environment
- Valid driver’s license required
Job benefits:
- Paid Vacation and Holidays
- Merchandise Discounts
- Meal and Beverage Discounts
- Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
- Golf and Tennis Privileges
- 401(k) Savings Plan
