Golf Shop Assistant
- Department:
- Golf Operations
- Location:
- 4800 East Wardlow RoadLong Beach, CA 90808
- Golf Course:
- Salary Range:
$8.00 per hour
- Status:
- Part-time
- Relocation avaliable:
- No
Job summary:
Serves guests by providing customer service in the pro shop.
Essential Duties and Responsibilities:
- Provide excellent customer service when checking guest in, utilizing the Point of Sale system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system
- Utilize tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy
- Maintain the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise, assisting Merchandiser with display of new merchandise, and vacuuming the shop each day and as needed; following corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day
Additional Responsibilities:
- Maintain a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment
- Ensure service continuity in the pro shop by maintaining a flexible work schedule
Minimum Qualifications and Skill Requirements:
- Basic math skills, the ability to write and communicate clearly required
- Experience handling customer service issues, cash and credit card transactions
Job benefits:
- Merchandise Discounts
- Meal and Beverage Discounts
- Golf and Tennis Privileges