Snack Bar Attendant

Department:
Food and Beverage
Location:
One Ethel Coplen Way
Irvine, CA 92612
Golf Course:
Rancho San Joaquin Golf Course
Salary Range:

DOE

Status:
Full-time/Part-time
Relocation avaliable:

Job summary:

Serves food and beverage products to members and guests visiting the snack bar, creating a great customer experience.

Essential Duties and Responsibilities:

  • Provides a pleasant and convenient service atmosphere by greeting members and guests, responding to all questions and concerns and offering assistance when needed, utilizing “ACE Service Absolutes
  • Assist members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible, relaying orders to kitchen or preparing food directly, identifying any special requests and keying orders into register, delivering completed orders to customer providing appropriate accompaniments or garnishes, ensuring that all orders meet proper presentation and quality standards, packaging take-out orders as needed, dispensing or preparing beverages including alcoholic beverages (following proper procedures), calculating bills and collecting payment from guests or tickets from members
  • Provide members and guests with efficient food service by maintaining attractively merchandised display foods, clean tables, counters, dishes, chairs, floors and equipment, sufficient levels of inventory in storage rooms and refrigerators, proper temperatures in refrigerators and coolers (keeping walk-in coolers below 41° Fahrenheit), proper safety, sanitation and food handling standards
  • Maintain an efficiently run snack bar by managing cash drawer (verifying the balance, counting the money and recording the amount and balances at the end of each day), informing management supply shortages and customer requests/comments, monitoring daily play on the course or upcoming events which might affect snack bar operations and following closing procedures (turning off and cleaning appropriate service machines, retrieving condiments, utensils and paper products, storing perishables, preparing the order sheet for the following day and locking snack bar area)
  • Maintain corporate standards by adhering to company policies and procedures regarding attendance, timekeeping, dress code and safety

Additional Responsibilities:

  • Order supplies as needed and approved by management, receive and sign for deliveries of food and beverage.
  • Assist other food and beverage outlets as requested by management
  • May assist in training other snack bar attendants
  • Implement and support all AGC initiatives and programs as requested by management

Minimum Qualifications and Skill Requirements:

  • High school diploma or equivalent experience preferred
  • Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
  • Experience in a fast-paced, customer service-oriented environment, preferably in golf/hospitality/service industry
  • Experience handling cash and credit card transactions
  • Effective communication skills (written and oral), strong interpersonal and customer service skills
  • Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently
  • Knowledge of applicable liquor laws, procedures and policies, ability to determine signs of intoxication
  • Knowledge of proper food preparation, storage and sanitation requirements
  • Knowledge of inventory control and theft prevention processes
  • Ability to operate: calculator, cash register and/or point of sale system, hot dog machine, coffee and soda dispensers, deep fryer, meat slicer, broiler, barbecue grill or flat top grill
  • Basic math skills

Job benefits:

  • Merchandise Discounts
  • Meal and Beverage Discounts
  • Golf and Tennis Privileges