American Golf Corporation has an exceptional opportunity for you to join the world leader in golf course management. American Golf manages over 100 golf courses worldwide, employs more than 7,000 co-workers, and is the industry leader in growth and operations. We are currently seeking a General Manager for Forrest Crossings Golf Course in Franklin, Tennessee,
http://forrestcrossing.americangolf.com/.
We are seeking candidates who possess a stable work history, a team player spirit, and an exceptional customer service attitude. In return we offer a competitive salary, solid benefits (including golf privileges and discounts on merchandise), a dynamic and fun environment and an opportunity to grow with the industry leader.
Local applicants are preferred. No third party resumes will be accepted. Please note: Due to the overwhelming response of resumes received, only those candidates who closely match the position requirements will be contacted.
NO PHONE CALLS PLEASE
Job Summary
Achieves American Golf objectives by maintaining membership, generating revenue, managing budget, staff and facilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned by management.
- Maintain and grow membership and/or customer base by promptly handling member and guest concerns and issues. Ensure open communication and high visibility to members and guests by conducting daily walk-through of club
- Generate revenue by acting as sales manager for the entire club; managing the reservation system and procedures in accordance with AGC standards and guidelines; reviewing daily utilization levels and tee sheet to verify conformity with standards and identify price integrity and demand opportunity; expand sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies
- Manage budget and expenses by; utilizing labor scheduling tools to follow demand patterns; reviewing A/P batches to verify available discounts and examine invoices; review A/R report and general ledger on a monthly basis to verify correct coding, identify questionable expenditures and follow up on receivables over 60 days; monitor inventory levels for merchandise, food and beverage; perform, complete and submit approved audit form on a monthly basis
- Manage staff by providing training, direction, supervision, evaluation and corrective action when required; fosters open communication by conducting weekly department head and bi-monthly co-worker meetings; acts as a role model for all employees by demonstrating behavior and work ethic expected of all AGC employees; ensures standards by implementing all HR Administrative duties
- Manage facilities by working closely with Superintendent, F&B Director and all other department heads to ensure compliance with AGC standards
- Model and enforce “ACE Service Absolutes”, by acknowledging, greeting and thanking all members and guests.
Additional Responsibilities
- Protect the integrity of the organization and the safety of members, guests and employees by following safety guidelines, conducting regular safety meetings, monitoring cash handling procedures and thoroughly investigating all security concerns
- Implement and support all AGC initiatives and programs as requested by management
Minimum Qualifications and Skill Requirements
- 4-year College Degree preferred (emphasis in business management or hospitality management preferred, advanced degree preferred)
- Minimum of 5 years management experience required; golf/hospitality/service industry experience preferred
- Proven ability managing P&Ls and developing and managing budgets
- Solid understanding of accounting/finance in a business environment
- Proficient in computer software including Microsoft Word, Excel, PowerPoint and Microsoft Outlook
- Solid time management, organization and prioritization skills
- Excellent communication skills, leadership skills, the ability to develop employees and foster a team environment
- Valid driver’s license required
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