American Golf Corporation has an exceptional opportunity for you to join the world leader in golf course management. American Golf manages over 100 golf courses worldwide, employs more than 7,000 co-workers, and is the industry leader in growth and operations. We are currently seeking an Event Sales Manager for Tanoan Country Club in Albuquerque, New Mexico to maximize sales revenues to include banquet food, banquet beverage, facility rental, net amounts received for equipment rental, tournament green fees, tournament cart fees, tournament food, tournament beverage and pre-sold merchandise. This is accomplished through networking, solicitations, grass roots sales and attaining or exceeding the annual budget revenue goals and booking goals for catering and tournament.
We are seeking candidates who possess a stable work history, a team player spirit, and an exceptional customer service attitude. In return we offer a competitive salary, solid benefits (including golf privileges and discounts on merchandise), a dynamic and fun environment and an opportunity to grow with the industry leader.
Only local applicants will be considered. No third party resumes will be accepted. Please note: Due to the overwhelming response of resumes received, only those candidates who closely match the position requirements will be contacted.
NO PHONE CALLS PLEASE
Essential Duties and Responsibilities include the following. Other duties may be assigned by management.
- Under the direction of management, increase catering and tournament revenue by following 2009 Sales Standards / Expectations, including: executing outbound sales call requirements (5 outbound Cold Call contacts per day and 5 Follow-Up phone calls per day and 1 networking event per month) to drive awareness, creating and implementing lead generation strategies; identifying and pursuing target markets by monitoring club and community demographics; utilizing contact database daily to build and maintain prospects, track leads and accurately report all sales metrics; networking with members, guests and the community to maximize leads and referrals; maintaining relationships with previous event hosts and members (if applicable); synergize with fellow sales team members and maximize customer potential
- Manage event administrative requirements and logistics by developing and adhering to Sage
contracts/confirmation agreements; communicating requirements in advance to appropriate departments or outside vendors and following up to ensure that corporate standards of quality and service are met; maintaining a close working relationship with event host; meeting and greeting organizer at event (if applicable); following up with event hosts to ensure satisfaction and maximize referrals
- Maintain communication with management by participating in the Weekly Sales Meeting and providing weekly and monthly status reports including PACE, Activity Reports, Task List, Pipeline and others as requested by management through Sage
- Maintain a passing score as outlined in our Shop Talk guidelines.
- Execute the club-specific marketing plan approved by Corporate Marketing Department, including hosting two (2) prospecting events per calendar year, one of which must be an open house.
- Report progress of sales to the Director of Sales, Director of Event Sales or General Manager as applicable
Additional Responsibilities
- Promote club event bookings to the local community by attending member functions, monthly Chamber of Commerce meetings, trade association meetings and trade shows
- Assist with implementation of the club member retention plan (if applicable).
- Develop and execute the New Member Orientation program, including maintaining the Ambassador program and hosting new member mixers (if applicable).
- Ensure smooth execution of events by collaborating with appropriate department heads
- Maintain communication with peers by attending weekly department head and sales meetings
- Implement and support all AGC initiatives and programs as requested by management
- May be responsible for selling other disciplines (e.g., Tournaments)
- Attend all scheduled sales conference calls.
Minimum Qualifications and Skill Requirements
- 4-year college degree preferred and 2 years of related experience in sales preferably in golf/hospitality/service industry, or equivalent combination of education and experience
- Strong sales skills required
- Knowledge of golf preferred
- Sales training preferred
- Proficient in computer software including Microsoft Word, Excel and CRM
- Solid time management, organization and prioritization skills; ability to work independently
- Excellent customer service orientation and focus on customer satisfaction required
- Strong leadership and people skills, plus the ability to build and foster a team environment desired
- Valid driver’s license required
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