We Act in a Manner That Builds Trust
We Act as One Team
We Win by Growing
We Create Exceptional Experiences
We Operate Safely
When visiting an American Golf club or interacting with an American Golf teammate, there will be three key Steps of Service to provide an exceptional experience.
Greet every member and guest with a big smile, using their name when possible.
Anticipate the members’ and guests’ needs, and act on them with a sense of urgency.
Sincerely thank each member and guest for visiting and invite them back soon.